Payroll Activation, Billing & Payment related FAQs

How to sign up for payroll in QuickBooks?
1) Go to 'Employees' tab 2) Click 'Turn on payroll' button 3) Click on 'Subscribe' link at the bottom of the page ...
Thu, 30 Jun, 2016 at 6:50 AM
How to recharge your payroll account in QuickBooks?
Follow the below steps to make payment and recharge your account: 1. Go to 'Payroll Settings' -> 'Account Balance' 2. Select a re...
Thu, 30 Jun, 2016 at 6:57 AM
When and how to make payments for payroll in QuickBooks?
When you sign up for a paid plan for the first time, you will have to make pre-defined advance payment based on plan chosen and number of employees and...
Thu, 30 Jun, 2016 at 7:04 AM
How is the amount to be paid calculated?
The amount to be paid = (No. of employees in your account * payroll plan) on the last day of each month. The amount would be calculated on said formula ir...
Thu, 30 Jun, 2016 at 7:06 AM
How is the number of employees taken for billing?
You will be billed on the number of active employees in your QuickBooks payroll account on last day of each month. All employees, except the employees who...
Thu, 30 Jun, 2016 at 7:05 AM
What is your refund policy?
We do not offer any refunds, but we offer 30-days free trial of our software so that you can be confident that the software meets your requirements before...
Thu, 30 Jun, 2016 at 7:06 AM
What modes of payment do you accept?
We accept payments by debit cards, credit cards, net banking, and e-wallets supported by our payment gateway service provider. We normally do not entertai...
Thu, 30 Jun, 2016 at 7:07 AM
How does the billing work on upgrade or downgrade of plans?
You will be billed on the plan applicable to your account on last day of the month irrespective of the day on which you upgraded/downgraded the plan.  How...
Thu, 30 Jun, 2016 at 7:08 AM